For pairing a new remote with an RC308 click the following link: https://sunstreamcorp.com/wp-content/uploads/2014/08/RC308-Manual-660798-RevA.pdf
For pairing a new remote with an RC400, click the following link: https://sunstreamcorp.com/wp-content/uploads/2015/01/LA-RC400-Instructions.pdf
For pairing a new remote with an RC401 click the following link: https://sunstreamcorp.com/wp-content/uploads/2016/03/RC401-Manual-660845-RevA.pdf
Check the fluid level. It should be 1/3 to 1/2 full. Note: For SunLift customers with an RC308 & 401 unit may be able to depressurize the system (See instructions below). For SunLift customers without this function, please contact your local dealer.
In about 90% of instances, this is battery related and appears to be failing under load. Batteries have a typical service life of 2-3 seasons. Make sure your battery is connected, free of corrosion on the posts and if you have a volt meter, a 12.8v-14.5v reading is a sign of a healthy battery. If the battery is reading normal, while connected to the volt meter, click ‘up’ or ‘down’ on the RC unit – If the reading is below 12v, the battery is not outputting enough to power the lift and will need to be replaced.
This is indicative of some sort of pressure loss in the system. Visually check the reservoir for fluid level and hoses leading to the pump. If there is fluid in the reservoir as well as visually inspect the lift for any kinks in the hose or visible leaks. Contact your dealer for service.
This could be indicative of air in the system or a lack of flow of hydraulic fluid. Check the reservoir for fluid level and hoses leading to the pump. If there is fluid in the reservoir, check the connections to the pump to ensure that they are fully seated in as well as visually inspect the lift for any kinks in the hose or visible leaks. If connections are sound and no leaks are present, contact your local dealer.
This can vary from lift-to-lift, however a general rule of thumb when the cylinders are retracted, fluid should be filled to 1.5”-2” from the top of the reservoir. Sunfluid should be a clear pink-ish color with no visible residue.
The recommended fluid for Sunstream boatlifts is our Sunfluid, which is a water-based proprietary fluid and can be purchased from any Sunstream dealer. Using another other fluid (such as vegetable oil, hydraulic fluid, or AFT) will void any existing warranty and has the potential to cause major problems to the system.
Please check the pump reservoir for fluid level. This could be indicative of a leak in the system. The fluid level should be between 1/3 and 2/3 full depending on lift model. If there is adequate fluid level, the hoses to the pump may not be fully seated in and may need to be re-attached. Note: For SunLift customers with an RC308 & 401 unit may be able to depressurize the system (See instructions in Manual). For SunLift customers without, please contact your local dealer.
In about 90% of instances, this is battery related. Batteries have a typical service life of 2-3 seasons. Make sure your battery is connected, free of corrosion on the posts and if you have a volt meter, a 12.8v-14.5v reading is a sign of a healthy battery.
Floating : If the water level is variable, if the seabed is unstable, if there is a great depth of water or if you own a large boat.
Pole Docks: If the water depth is 8 feet or less.
Red cedar is a very durable wood. However, it turns gray very quickly. Staining will only keep its original beautiful color, but will not extend its life. It is recommended to redo the stain every 2 years.
It is recommended to add stabilizers in water starting at a depth of 3 feet. They will give your dock better stability.
Add up the weight of the boat, engine, fuel and accessories. Do not forget the weight of the water in the ballasts, if applicable.
Verify the size of the boat.
Determine if your boat is a wakeboard, confirm the width of your lift, and choose a length that is a minimum of 2 feet longer than your boat in order to properly protect it from bad weather
No. The expansion of the ice in the tubes will cause the product to bend or break. In addition, the warranty will become void.
Bertrand Docks guarantees its aluminum structures and welding for a five-year period, and the mechanics and all accessories that it manufactures for a two-year period. This warranty applies to the normal use of the product under normal conditions.
During the warranty period, Bertrand Docks will repair or replace the product, as required, free of charge upon presentation of the invoice.
The warranty is subject to the following exceptions;
– This warranty covers normal consumer usage and does not cover damages, which in Bertrand Docks’ opinion results from abnormal operating conditions, accidents, excess weight, abuse, improper storage, maladjustment, neglect, poor assembly, poor installation.
– Damages caused by a repair or an attempt to repair by other than a service center authorized by Bertrand Docks will void the warranty.
– Modifications or alterations of the products.
– An act of god
– Damage done by water, salt water or ice.
– Transport, Removal and reinstallation costs are not covered by this warranty.
The warranty is limited to the first buyer.
Bertrand Docks can not be held responsible for the poor state of the seabed
Floating : If the water level is variable, if the seabed is unstable, if there is a great depth of water or if you own a large boat.
Pole Docks: If the water depth is 8 feet or less.
Red cedar is a very durable wood. However, it turns gray very quickly. Staining will only keep its original beautiful color, but will not extend its life. It is recommended to redo the stain every 2 years.
It is recommended to add stabilizers in water starting at a depth of 3 feet. They will give your dock better stability.
Add up the weight of the boat, engine, fuel and accessories. Do not forget the weight of the water in the ballasts, if applicable.
Verify the size of the boat.
Determine if your boat is a wakeboard, confirm the width of your lift, and choose a length that is a minimum of 2 feet longer than your boat in order to properly protect it from bad weather
No. The expansion of the ice in the tubes will cause the product to bend or break. In addition, the warranty will become void.
Bertrand Docks guarantees its aluminum structures and welding for a five-year period, and the mechanics and all accessories that it manufactures for a two-year period. This warranty applies to the normal use of the product under normal conditions.
During the warranty period, Bertrand Docks will repair or replace the product, as required, free of charge upon presentation of the invoice.
The warranty is subject to the following exceptions;
– This warranty covers normal consumer usage and does not cover damages, which in Bertrand Docks’ opinion results from abnormal operating conditions, accidents, excess weight, abuse, improper storage, maladjustment, neglect, poor assembly, poor installation.
– Damages caused by a repair or an attempt to repair by other than a service center authorized by Bertrand Docks will void the warranty.
– Modifications or alterations of the products.
– An act of god
– Damage done by water, salt water or ice.
– Transport, Removal and reinstallation costs are not covered by this warranty.
The warranty is limited to the first buyer.
Bertrand Docks can not be held responsible for the poor state of the seabed
Red cedar is a very durable wood. However, it turns gray very quickly. Staining will only keep its original beautiful color, but will not extend its life. It is recommended to redo the stain every 2 years.
Determine if your boat is a wakeboard, confirm the width of your lift, and choose a length that is a minimum of 2 feet longer than your boat in order to properly protect it from bad weather
It is recommended to add stabilizers in water starting at a depth of 3 feet. They will give your dock better stability.
No. The expansion of the ice in the tubes will cause the product to bend or break. In addition, the warranty will become void.
Floating : If the water level is variable, if the seabed is unstable, if there is a great depth of water or if you own a large boat.
Pole Docks: If the water depth is 8 feet or less.
Add up the weight of the boat, engine, fuel and accessories. Do not forget the weight of the water in the ballasts, if applicable.
Verify the size of the boat.
Bertrand Docks guarantees its aluminum structures and welding for a five-year period, and the mechanics and all accessories that it manufactures for a two-year period. This warranty applies to the normal use of the product under normal conditions.
During the warranty period, Bertrand Docks will repair or replace the product, as required, free of charge upon presentation of the invoice.
The warranty is subject to the following exceptions;
– This warranty covers normal consumer usage and does not cover damages, which in Bertrand Docks’ opinion results from abnormal operating conditions, accidents, excess weight, abuse, improper storage, maladjustment, neglect, poor assembly, poor installation.
– Damages caused by a repair or an attempt to repair by other than a service center authorized by Bertrand Docks will void the warranty.
– Modifications or alterations of the products.
– An act of god
– Damage done by water, salt water or ice.
– Transport, Removal and reinstallation costs are not covered by this warranty.
The warranty is limited to the first buyer.
Bertrand Docks can not be held responsible for the poor state of the seabed
Floating : If the water level is variable, if the seabed is unstable, if there is a great depth of water or if you own a large boat.
Pole Docks: If the water depth is 8 feet or less.
Red cedar is a very durable wood. However, it turns gray very quickly. Staining will only keep its original beautiful color, but will not extend its life. It is recommended to redo the stain every 2 years.
It is recommended to add stabilizers in water starting at a depth of 3 feet. They will give your dock better stability.
Add up the weight of the boat, engine, fuel and accessories. Do not forget the weight of the water in the ballasts, if applicable.
Verify the size of the boat.
Determine if your boat is a wakeboard, confirm the width of your lift, and choose a length that is a minimum of 2 feet longer than your boat in order to properly protect it from bad weather
No. The expansion of the ice in the tubes will cause the product to bend or break. In addition, the warranty will become void.
Bertrand Docks guarantees its aluminum structures and welding for a five-year period, and the mechanics and all accessories that it manufactures for a two-year period. This warranty applies to the normal use of the product under normal conditions.
During the warranty period, Bertrand Docks will repair or replace the product, as required, free of charge upon presentation of the invoice.
The warranty is subject to the following exceptions;
– This warranty covers normal consumer usage and does not cover damages, which in Bertrand Docks’ opinion results from abnormal operating conditions, accidents, excess weight, abuse, improper storage, maladjustment, neglect, poor assembly, poor installation.
– Damages caused by a repair or an attempt to repair by other than a service center authorized by Bertrand Docks will void the warranty.
– Modifications or alterations of the products.
– An act of god
– Damage done by water, salt water or ice.
– Transport, Removal and reinstallation costs are not covered by this warranty.
The warranty is limited to the first buyer.
Bertrand Docks can not be held responsible for the poor state of the seabed
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Our team will get back to you within 24 to 72 hours following your callback request.
Please take note that we do not sell your informations to any third parties. Your data could be used for marketing purposes. You may be subscribed to our mailing list. You can unsubscribe at any moment. By clicking on “Request a callback” you consent to receive a phone call from our team at any moment, be subscribed to our mailing and sms list.
